Case studies
North Northamptonshire Council
We worked with North Northamptonshire Council to support the development of a council-wide transformation programme that could build on existing change activity while identifying new opportunities to meet long-term financial targets. Our work provided a complete view of the organisation’s current state, helping shape a future-focused transformation portfolio and assess the strengths and limitations of existing plans.
Guildford Borough Council
We worked with Guildford Borough Council to modernise customer services by delivering a new CRM platform, helping improve access, simplify contact, and support the council’s wider transformation goals and savings target.
Cornwall Council
We worked with Cornwall Council to support structural change within its Regulatory Services directorate, helping the council clarify priorities, implement a new job family framework and adopt agile delivery methods while reducing disruption to staff.